Check the specific barrier
Check whether the pupil understands what each symbol, word or object means and can find it when needed. A display that an adult explains every time is not yet an independently used support.
Choose by the task it needs to support
Before choosing visual supports, state the pupil need and the classroom task it should help with. Ask to see a usable example, check staff training and preparation demands, and trial it with the pupil before adopting it more widely. A familiar brand or attractive format is not evidence that it matches this particular need.
Adapt teaching and support
Teach the link between the prompt and the actual activity. Keep the information short, place it where the routine happens and show the pupil how to check, update or request clarification.
A practical example to adapt
Before a familiar transition, model finding the next item on the timetable and matching it to the activity. Let the pupil make the check before an adult gives the answer.
Check whether it helps
Notice whether the pupil consults the support, understands the message and acts on it. Adapt unclear symbols or an overloaded layout before deciding that visual support is ineffective.
If the difficulty remains substantial or the response is unclear, bring the observations and the pupil's perspective to the SENCo. Further advice is most useful when staff can explain the question they need answered and how the answer would change teaching or support.
Further reading
- DfE and Department of Health: SEND Code of Practice
- Education Endowment Foundation: Special Educational Needs in Mainstream Schools
Use these sources alongside professional judgement and the pupil’s individual context.
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