The same visible difficulty can arise from language demands, uncertainty, prior experiences, attention, memory, sensory load, skill gaps, relationships, fatigue or a mismatch between the task and the support available. Look for patterns across people, places and times of day, and compare difficult moments with occasions when explaining what went wrong goes more successfully.
Make the question accessible
Ask about explaining what went wrong using language, pictures, rating scales, choices, drawing, sorting or observation according to the pupil’s communication strengths. Questions such as ‘What makes this easier?’, ‘What is the hardest bit?’ and ‘What should adults stop doing?’ often produce more useful information than asking whether school is good or bad.
Take disagreement seriously
Apply this principle specifically to can we involve the pupil in planning support for explaining what went wrong. Gather a few concrete examples, identify what makes the situation easier or harder, and choose a response that addresses the barrier rather than the surface behaviour. Review whether the pupil becomes more able to participate independently.
Show what changed because they spoke
The practical test in this case is whether support for can we involve the pupil in planning support for explaining what went wrong changes the pupil’s experience in school. Agree what staff will try, what they will notice, and how the pupil can contribute their view. This keeps provision responsive rather than routine.
Keep the response proportionate
Apply this principle specifically to can we involve the pupil in planning support for explaining what went wrong. Gather a few concrete examples, identify what makes the situation easier or harder, and choose a response that addresses the barrier rather than the surface behaviour. Review whether the pupil becomes more able to participate independently.
Further reading
Use these sources alongside current local procedures, professional advice and the individual pupil’s circumstances.
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